APA Style
      TJIPTONO, Fandy, DIANA, Anastasia. (1996).
    Total quality management edisi 2 .
    Yogyakarta:
  Andi Offset.
  
Chicago Style
      TJIPTONO, Fandy, DIANA, Anastasia.
    Total quality management edisi 2.
    
    Yogyakarta:
  Andi Offset,
  1996.
  Text.
  
MLA Style
      TJIPTONO, Fandy, DIANA, Anastasia.
    Total quality management edisi 2.
    
    Yogyakarta:
  Andi Offset,
  1996.
  Text.
  
Turabian Style
      TJIPTONO, Fandy, DIANA, Anastasia.
    Total quality management edisi 2.
     
    Yogyakarta:
  Andi Offset,
  1996.
  Print.