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APA Style
TJIPTONO,Fandy, CHANDRA,Gregorius. (2011).
Service,quality&Satisfaction.2011 (Edisi 3).
Yogyakarta:
Andi Yogyakarta.
Chicago Style
TJIPTONO,Fandy, CHANDRA,Gregorius.
Service,quality&Satisfaction.2011.
Edisi 3
Yogyakarta:
Andi Yogyakarta,
2011.
Text.
MLA Style
TJIPTONO,Fandy, CHANDRA,Gregorius.
Service,quality&Satisfaction.2011.
Edisi 3
Yogyakarta:
Andi Yogyakarta,
2011.
Text.
Turabian Style
TJIPTONO,Fandy, CHANDRA,Gregorius.
Service,quality&Satisfaction.2011.
Edisi 3
Yogyakarta:
Andi Yogyakarta,
2011.
Print.