Book
total rows: 1
page: 1
records each page: 10

Measuring Customer Satisfaction:Gaining Customer Relationship Strategy teknik mengukur dan strategi meningkatkan kepuasan pelanggan & analisis kasus PLN-JP. STIE
author: RANGKUTI, Freddy
isbn: 979-22-0018-5
publisher: PT Gramedia Pustaka Utama
date created: 2002