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APA Style

SUPRANTO, J. (2006). Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar.STIE (Cetakan 3). Jakarta: Rineka Cipta.

Chicago Style

SUPRANTO, J. Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar.STIE. Cetakan 3 Jakarta: Rineka Cipta, 2006. Text.

MLA Style

SUPRANTO, J. Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar.STIE. Cetakan 3 Jakarta: Rineka Cipta, 2006. Text.

Turabian Style

SUPRANTO, J. Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar.STIE. Cetakan 3 Jakarta: Rineka Cipta, 2006. Print.