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APA Style
BUTTLE,Francis. (2007).
Customer Relationship Management(Manajemen hubungan pelanggan):concepts and tools. STIE .
Malang:
bayumedia.
Chicago Style
BUTTLE,Francis.
Customer Relationship Management(Manajemen hubungan pelanggan):concepts and tools. STIE.
Malang:
bayumedia,
2007.
Text.
MLA Style
BUTTLE,Francis.
Customer Relationship Management(Manajemen hubungan pelanggan):concepts and tools. STIE.
Malang:
bayumedia,
2007.
Text.
Turabian Style
BUTTLE,Francis.
Customer Relationship Management(Manajemen hubungan pelanggan):concepts and tools. STIE.
Malang:
bayumedia,
2007.
Print.